General Pests - Restaurant Section

The National Restaurant Association provided the

questions below to help restaurant managers and

         owners choose a pest control company. (see our answers below)

• Does the company provide a "satisfaction guaranteed" clause?
  

Greenway: Yes, your satisfaction is always guaranteed and in writing.

• Will the company assign one technician or will it rotate your restaurant to different technicians?
  

Greenway:  Only one technician is assigned for several reason but mainly to be able to monitor any changes in pest activity

              and adjust the service program if needed.  Having different technicians rotate does not allow a close monitoring program to

take place.

• Does the company include written reports that highlight sanitation, construction or other relevant deficiencies?
  

Greenway: Yes, we provide a detailed floor plan of your facility and we document each service and provide you with a

written sanitation report and any sanitation or structural recommendations. (click here for example)

• Can you accompany the technician during visits?
  

Greenway: Absolutely, this is encourage. If you have been in the restaurant industry for length of time, you know there must

be a partnership between the pest company and restaurant management for any pest management service to be

successful.

• At what time are service calls usually made?
  

Greenway: Because we utilize integrated pest management (IPM) technics along with botanical products which are

registered and can be used during food preparation, our services can be done at times most convenient for restaurant

management. For many restaurants, this time frame is mid afternoon after the lunch crowd is gone and before the dinner

crowd.

• What pretreatment and post-treatment precautions and preparations should the restaurant perform?
  

Greenway: Utilizing integrated pest management (IPM) technics along with botanical products which are registered and can

       be used during food preparation, our services do not require pre-or-post treatment precautions. We simply ask you cover

any open foods which is a common sanitation practice and would be done normally anyway. We also ask you to provide any

corrections to our sanitation recommendations as soon as possible to help element potential problems. 

• What chemicals are involved? Will they contaminate food or preparation surfaces? Are they safe for a restaurant?
  

Greenway: Utilizing Prentiss patented botanical products which are specifically registered for restaurants and can be used

during food preparation as a crack and crevice and spot treatment application and are much safer than traditional

pesticides but just as effective.

• Can the company provide Material Safety Data Sheets on the products used?
  

Greenway: Of course. We can provide hard copies or a direct website link to our Labels and their respective MSDS.

• What pests are covered in the service contract?
  

Greenway: Our program is designed to maximize results utilizing safer botanical products for the control of

common pests including cockroaches, ants, spiders, and common pantry pests. Rat and mice are also included.

(Effective Rat and mice pest management is contingent upon the customer taking the needed exclusion measures

as recommended by Greenway). Fly control is optional but can be added to your service agreement at an

additional charge. 

• How many service calls are included in the price?
  

Greenway: Our program is designed to maximize results, therefore we provide weekly service utilizing safer botanical

products each service for these simple reasons. (1.) Most restaurants today use power washing on their floors, around

drains and outside eating areas to maximize sanitation and remove foodstuffs. Although great for sanitation and cleanliness

it obviously breaks down any pest product quickly. Hence a weekly program helps keep the pest product replenished for

maximum control. (2) In these economic times, restaurants are keeping less food inventory and relying on increased deliveries

to maximize profits. With each delivery comes the potential for german cockroach infestation regardless of the cleanliness of

the restaurant. Compared to 29 days a weekly service (every 7 days) helps monitor and hopefully eliminates an infestation

from starting. With a weekly service we can concentrate on a specific zone each week maximizing your service. Most

restaurants are broken down into 4 or 5 service zones. Two in the kitchen, two in the dinning areas, and one for the bar

area if there is one. 

 

• Are there additional charges when extra service is needed to eliminate a contracted pest?
  

Greenway: No, there are no additional charges to eliminate a contracted pest. Your service is always guaranteed.

• What areas of the restaurant are excluded from the contract?
  

Greenway: None. We include all areas of the restaurant and none are excluded as long as they are accessible for treatment. An

example is a locked liquor area. These types of areas need to be accessible so as to monitor and service for any potential

problems that come in on deliveries. 

• How fast can the technician arrive in case of emergency?
  

Greenway:  Usually we can have a technician arrive within a couple of hours. With our technology our service technicians are

provided smart phones and I Pads. We can communicate with them by phone, text, and email. Once you are on service with our

company our technician can provide you with their cell phone number and email so you may contact them directly for your

convenience.

CA LIC # 6227                                             Licensed - Bonded - Insured

Locally Owned and Operated in Paso Robles, CA

Proud Member of the NPMA and PCOC with Quality Pro and GreenPRO Certifications. One of the few in California

                                      

YOU MIGHT BE THINKING

I love the idea of a using safer botanical products and having the service done weekly but what about the costs?

You would be surprise how affordable our service is. 

First let's recap what we provide you:

• Utilizing patented safe botanical products which are just as effective as traditional pesticides.
  

• Weekly service to better monitor and manage pest and rodent activity. 
  

• A detailed floor plan showing the areas serviced each week, any pest activity, product used and how applied for both general pests and rodents.
  

• A copy of your floor pan along with your sanitation report and any recommendations for correction.
  

• A hard copy binder (if requested) or access to
  

  your complete service records on our website.

  Public health department loves the convenience of

  having a record of your pest activity and service

  records readily available for their inspection.

• Direct access to your assigned service technician so may work directly to solve any problems that
  

  come up quickly and to your satisfaction.

Since every restaurant is different in construction,

sanitation, personnel, and decor each must be priced

based on an physical inspection.

However, to give you an idea of costs, our minimum

for a restaurant is $90.00 per month but yet is serviced

weekly.

Interested in a price for your restaurant? Click on the

"Schedule Now".  Our technician will arrive on the day and time you have selected and provide you with a free written estimate.